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| You're talking - but is anyone
really listening? |
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| Humoring Your
Clients and Co-Workers |
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5 Steps to
Memorable and Productive Conversations |
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How do YOU get someone's attention and
hold it long enough for them to remember what you say? How can YOU
break the "ice" and make a memorable first impression
when meeting someone new? What
separates YOU from anyone else offering superb customer
service, increased sales, improved teamwork, or training
as an educator, administrator or supervisor? |
| You could hand someone a million dollars - that
would get my attention! But if you're not Donald Trump, you need
a better plan. It's time to open the lines of communication. |
| "Success starts with the
word hello. What you say and
how you say it matters more now than ever before."
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| The simple truth is that successful people know
how to start and continue conversations that are not only heard
- but listened to and remembered. Colorful emails, high-tech
websites and expensive flyers may open the doors to
communication, but eventually you'll have to meet face to face, pick up the phone,
or look into a camera during a video conference. These are all opportunities for YOU to separate
yourself from the rest of the pack - your competition - and
build successful and productive relationships with clients,
co-workers or students. Are YOU prepared? (Hint: It's
more than just saying hello). |
Letter
of Recommendation
Letter
of Recommendation
- The
key to superb customer service is relating to your clients
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- The
key to success in sales is separating yourself from your
competition
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- The
key to teamwork and networking is building stronger
relationships
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- The
key to learning is relating to your instructor
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Dave Schwensen shows you how to have
memorable and productive conversations by employing
personal creativity and politically correct good humor as
communication enhancements without distracting from your
message. These personality driven conversation techniques are
the basis for courses he
designed and instructs in communications and presentation skills
at Cleveland State University and other "halls of higher
learning." |
| During his keynote presentations and seminars,
Dave uses handouts from his course workbook and audience
participation to explain and demonstrate how to develop dynamic
and memorable conversations by following FIVE SIMPLE STEPS:
- The foundation for productive conversation enhancements
includes truth and affection. Observe what is truly going on
around you and view it with a positive attitude.
- Explore your personal creativity and sense of good humor.
Understand why certain people, situations or events hold
your interest and make you smile and laugh.
- Be aware of positive and humorous thoughts, observations
or experiences that you will have in common with your
listener. Relationships are built when you can relate to
each other.
- Set the tone by employing
creativity and humor to relieve any personal stress.
- Share your creativity and good humor as conversation ice
breakers and to make memorable first impressions. Listen and
follow with comments using enhancements without lessening the impact of
your message.
Dave's programs provide practical and useful information on
how to benefit from improved conversational skills. But what
truly separates his presentation style from others is his
skillful use of humor, along with entertaining stories of how
these five simple steps were used by famous celebrities during
Dave's career as a television talent coordinator in Hollywood
and New York.
Audiences leave with a new awareness of what they already
possess - personal creativity and sense of humor. Participants
will also have an understanding of how to utilize these talents
as successful communication tools. The results include:
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Better professional relationships
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Effective customer service
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Improved teamwork
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Improved teaching skills
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Increased productivity and attendance
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Positive networking
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Successful sales presentations, (one-on-one or group)
Letter of Recommendation
Letter of Recommendation
Dave Schwensen's professional background enables him
to bring unique solutions to common problems. A veteran of the
fast paced and high stress entertainment industry in Hollywood
and New York, he worked behind the scenes as a talent
coordinator and consultant for television networks, film studios
and live performance venues. With egos and star power often
clashing on a daily basis, Dave developed an innovative style of
business communication skills to promote teamwork and meet
deadlines through his relationships with many of today's top
stars and production companies.
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Dave Schwensen has been featured on PBS
Television and Radio, Chicago Tribune, U.S. News &
World Report, Cleveland Plain Dealer, Hollywood
Reporter, InsideBiz.com Magazine, Ohio Magazine and many
others. He has also made numerous national and regional
television and radio appearances as a communications
consultant and author.
* Keynotes and training seminars include audience
participation and handouts from university courses.
* Visit Dave's blog
for monthly tips on how to make your conversations more
memorable and productive.
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Considering Dave as the speaker for a future
event? Our monthly newsletter is an entertaining way to stay in
touch. Includes tips for workplace Attitude Adjustments,
the award winning humor column, Something To Laugh About
and news about guests appearing with Dave on his radio show, What's
So Funny! heard twice every week online at www.welw.com. |
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